Introduction to Google My Business (GMB)
Introduction to Google My Business (GMB)
1. What is Google My Business (GMB)?
A) A paid advertising platform
B) A free tool for managing online presence
C) A social media network
D) An email marketing service
Answer: B) A free tool for managing online presence
2. Where are GMB listings commonly displayed?
A. Google Ads
B. Google Search and Maps
C. Google Drive
D. Google News
Answer: B. Google Search and Maps
3. Which feature allows businesses to respond directly to customer reviews?
A. Insights
B. Posts
C. Reviews section in the GMB dashboard
D. Q&A
Answer: C. Reviews section in the GMB dashboard
4. What information can businesses manage through their GMB listing?
A. Only business hours
B. Only customer reviews
C. Business name, location, hours, and reviews
D. Only location
Answer: C. Business name, location, hours, and reviews
5. Which feature of GMB helps businesses understand customer behaviour?
A. Reviews
B. Q&A
C. Insights
D. Posts
Answer: C. Insights