1. What can you do in the Q&A section of Google My Business?

A. Post advertisements
B. Respond to customer questions and add your own FAQs
C. Update your business hours
D. Add products and services

2. How do you answer a customer question in the Q&A section?

A. By calling Google support
B. By posting a new question
C. By clicking the “Answer” button under the customer question
D. By editing your business description

3. Why might you want to add your own frequently asked questions (FAQs) to the Q&A section?

A. To promote special offers
B. To clarify common customer inquiries and provide valuable information
C. To update your business location
D. To change your business name

4. What should you do if you see inappropriate or irrelevant questions in the Q&A section?

A. Ignore them
B. Respond with a polite message
C. Flag them for removal
D. Report them to your competitors

5. Why is managing the Q&A section important for your business?

A. It helps you interact with customers and enhance your business’s credibility
B. It allows you to manage your business hours
C. It enables you to upload promotional videos
D. It provides you with detailed performance analytics